We take our customers privacy seriously and we will only collect and use your personal information as outlined below.
We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected. You can visit the Site and browse without having to provide personal details. During your visit to the Site you remain anonymous and at no time can we identify you unless you have an account on the Site and log on with your username and password.
What Totomi collects:
In order to provide our clients with the service, it is mandatory for Totomi to collect sone personal and financial information.
This may include :
- Delivery Address
- Email Address
- Telephone Number
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. We study our clients and visitors use of our website so we can improve our services and enhance your experience with Totomi.
The personal information we collect from you will be used in some or all of the following ways:
To deliver the products you have purchased from Totomi
To update you on the delivery of the product and for customer support purposes
To provide you with relevant product information
To process your orders and to provide you with the services and information offered through our website and which you request
Further, we will use the information you provide to administer your account to us; verify and carry out financial transactions in relation to payments you make online; audit the downloading of data from our website; improve the layout and/or content of the pages of our website and customise them for users; identify visitors on our website; carry out research on our users’ demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes
We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier). When you register as a user on Totomi website, we will also use your personal information to send you marketing and/or promotional materials from time to time.
Payments that you make through the Site will be processed by our agent. You must only submit to us or our Agent or the Site information which is accurate and not misleading and you must keep it up to date and inform us of changes.
Your actual order details may be stored with us but for security reasons cannot be retrieved directly by us. However, you may access this information by logging into your account on the Site. Here you can view the details of your orders that have been completed, those which are open and those which are to be dispatched and administer your address details, bank details and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.
DISCLOSURE OF PERSONAL INFORMATION
We will not share your information with any other than those third parties directly related to the delivery of the products you have purchased from Totomi website. However, we may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Totomi will take reasonable steps to protect the personal information it holds from misuse and loss and from unauthorized access, modification or disclosure and to make sure that the personal information it collects, uses or discloses is accurate, complete and up-to-date. Totomi uses appropriate security measures to protect the information you give us.
You must comply with all proprietary and copyright notices on this Site. This Website is owned by Totomi and subject to copyright.
You use this Site at your sole risk. You agree that you will be personally responsible for your use of this Site and for all of your communication and activity on this Site. We reserve the right to deny your access to this Site, or any part of this Site, at any time without notice. If we determine, in our sole discretion, that you engaged in prohibited activities, were not respectful of other users, or otherwise violated the TOS, we may deny your access to this Site on a temporary or permanent basis and any decision to do so is final.